Hello,
I've updated VC 2.5 to the latest release and the update Manager didn't work.
So I decided to make a fresh install, but I have the the same problem.
The VC-Server (Windows 2003 server standalone/without domain) has direct acces to the internet without proxy.
Some updates will be loaded, but the task stays a while at 60% and then it fails.
I've tried several things: e.g. reconfigure update manager, rise up the timeout settings, import the certificates, rename the destination directory and restart service ...
I don't know what to do any more. Where can I find information about the error. I didn't really understand the logs.
Can anybody help me?
Tomorrow I'll be back on work, then I'll add some logs.
Here some detailed information:
Running the Task "VMware Update Manager Update Download" again takes about 1 minute (first run takes several minutes). The status "Metadata download failed" is shown. The detailed event view only shows the same message.
The latest Log under "C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\VMware\VMware Update Manager\Logs\vmware-vci-lof4cpp.log" shows beside lots of INFOs and DEBUGs the following WARNINGs and ERRORs:
(...)
[2012-08-30 08:33:21:984 'patchStore' 2204 ERROR] [patchStore, 384] Metadata file asked for doesn't exist:
[2012-08-30 08:33:21:984 'VciSigUpdateTask.SigUpdateTask{3}' 2204 WARN] [vciSigUpdateTask, 184] Unable to get reference to previously downloaded metadata: Metadata file asked for doesn't exist:
(...)
[2012-08-30 08:34:02:843 'shavlikMetadata' 2204 ERROR] [shavlikMetadata, 738] Cannot de-obfuscate Shavlik metadata file: Unbekannter Fehler, Description: Could not load input XML file.
[2012-08-30 08:34:02:843 'VciSigUpdateTask.SigUpdateTask{3}' 2204 ERROR] [vciSigUpdateTask, 692] Error downloading new Windows updates: Cannot de-obfuscate Shavlik metadata file: Unbekannter Fehler, Description: Could not load input XML file.
(...)
The folder "C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\VMware\VMware Update Manager\Data" has a size of about 3.3 GB and contains several hostupdates in the folder "hostupdate\esx\esx-3.5.0\".