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Error "A web exception has occurred during file upload" when trying to import ESXi image file into Update Manager

October 29, 2012, 3:25 pm
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I'm encountering this error and not sure how to fix, I'm quite new to vCenter so please bear with me.

 

 

I'm trying out vCenter 5.1 with Update Manager 5.1 right now.  No license key has been entered and I still have 50 odd days to try it out.

 

2 ESXi hosts are being managed by this vCenter, and they're both running ESXi 4.0

 

I'm looking to use Update Manager to try to upgrade the ESXi 4.0 hosts to ESXi 5.1

 

I downloaded the image file VMware-VIMSetup-all-5.1.0-799735.iso from VMWare website, and is looking to import it using the Update Manager so I can update the ESXi hosts, but I keep on getting the error:

 

File name:     VMware-VIMSetup-all-5.1.0-799735.iso

Failed to transfer data

Error was: A web exception has occurred during file upload

 

I tried importing it by using vSphere client to connect to vCenter server both remotely and locally, with firewall disabled.

 

I've read http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1026602

 

I've disabled firewall, and there is no anti-virus program on the server.  I've also restarted the machine several times, to no avail, I didn't reinstall update manager because the whole Windows and VCenter installations are clean from scratch.

 

I logged into the vSphere Client using Active Directory credentials, and I've made all Domain Admins (which my account is a member of) part of the administrator group on the vCenter server. I can't log in using admin@System-Domain because it tells me I don't have permissions for it, I still haven't really had the chance to figure out why that is and not sure if that makes a difference.

 

Also, I'm fairly certain I'm using the right image file, as I've burned some DVD's used that image file to upgrade some other ESXi hosts.  Unless there's a special image file I need to download?

 

I'm at lost on what I can do to make it work.  Please advise.

 

Thanks.

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Number of UM instances per UM service?

May 5, 2015, 9:22 am
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I have Vcenter 4.1 running Update Manager currently.  I also have a Vcenter Appliance running ESX1 5.5.

 

Is it possible to connect the ESXi environment to the current Update Manager instance in use? 

 

I did see a similar post stating it is not possible, though I believe the person had 2 Vcenter servers.

 

 

Thanks in advance.

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vSphere Update Manager and vCenter Server Appliance 5.5

May 5, 2015, 4:05 pm
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Hi vSphere Community,

 

Can you run vSphere Update Manager (installed on Windows Server, with a separate MS SQL Server instance) when your vCenter Server is the vCenter Server Appliance?

 

Thanks in advance...

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Running 5.5 U2e and VUM will no longer download software packages from patch source?

May 6, 2015, 2:48 pm
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We had a vSphere 5.5 cluster configured for us by a 3rd-party through Dell as part of our purchase agreement. We are running vCenter Server 5.5 U2e on Windows 2012 R2 as a physical host. It does run Update Manager. In my most recent check today, Update Manager will scan a host and report patches that are needed. In this case we're at 5.5.0 Build 2456374 on our ESXi hosts. Update Manager detects 5 missing patches. After I put the host in maintenance mode, I remediate, select the patch group, and proceed through the screens. It starts its process and goes from 0% to 16% to 25% then sits there for about 1–3 minutes, then goes to 90%, 91%, and errors out saying:

 

"Cannot download software packages from patch source. Check the events and the Update Manager log for download details."

 

Multiple strange things:

  • This server was updating just fine a few months back when some previous patches were released.
  • It can see the internet just fine. No firewall issues.
  • Our failover site on the same network, but in a different location in the city is able to update just fine. Same hardware, network, and software versions.

 

Any ideas on where to look or what to try? I had gone ahead and update from vCenter Server 5.5 U2b to U2e (along with a VUM reinstall) hoping that would fix it, but it did not. Any help would be greatly appreciated, because we're not VMware experts and thought everything was set up correctly by the vendor. We were given a small amount of knowledge transfer, but nothing that would allow us to troubleshoot this.

 

The Update Manager config listed in vCenter Server points to just three sources, that look to be the default from hostupdate.vmware.com and vapp-updates.vmware.com. None of the settings have been changed from the initial install and configuration that were working at one point in the last few months (when I last patched the hosts to 2456374).

 

Looking through the vmware-vum-server-log4cpp.log I see these failures:

 

[2015-05-06 16:17:33:039 'JobDispatcher' 6068 DEBUG]  [JobDispatcher, 405] The number of tasks: 11

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 545] Url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib, Download destination: C:/ProgramData/VMware/VMware Update Manager/Data/hostupdate/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 396] Inserted download job {45798736} to queue

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 416] Current download count: 0

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 432] Current download count: 1

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 438] Adding download job {45798736} to scheduler

[2015-05-06 16:17:38:642 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 458] Waiting for download job {45798736} to finish...

[2015-05-06 16:17:38:643 'DownloadMgr' 6364 INFO]  [downloadMgr, 593] Executing download job {45798736}, url=https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:38:644 'httpDownload' 6364 INFO]  [httpDownload, 556] Downloading https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:39:501 'httpDownload' 6364 INFO]  [httpDownload, 791] Status code: 404

[2015-05-06 16:17:39:501 'httpDownload' 6364 ERROR]  [httpDownload, 827] Error retrieving document 'https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib'. Status code: 404

[2015-05-06 16:17:39:502 'httpDownload' 6364 WARN]  [httpDownload, 420] Download https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib failed: Error retrieving document 'https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib'. Status code: 404

[2015-05-06 16:17:39:502 'httpDownload' 6364 ERROR]  [httpDownload, 435] Reached retry download limit

[2015-05-06 16:17:39:503 'DownloadMgr' 6364 ERROR]  [downloadMgr, 618] Executing download job {45798736} throws error: Reached retry download limit

[2015-05-06 16:17:39:503 'DownloadMgr' 6364 ERROR]  [downloadMgr, 705] Download failed for url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:39:503 'DownloadMgr' 6364 INFO]  [downloadMgr, 567] Download job {45798736} finished, bytes downloaded = 0

[2015-05-06 16:17:39:503 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 464] Download job {45798736} finished

[2015-05-06 16:17:39:503 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 477] Removing download job {45798736} in queue

[2015-05-06 16:17:39:503 'DownloadMgr' 2448 DEBUG]  [downloadMgr, 496] Current download count: 0

[2015-05-06 16:17:39:504 'HostUpdateDepotManager' 2448 ERROR]  [vibDownloaderImpl, 402] Error downloading vib file from https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib Error:downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib failed, 0 bytes downloaded.

[2015-05-06 16:17:39:504 'HostUpdateDepotManager' 2448 ERROR]  [vibDownloaderImpl, 418] Downloading file failed for: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:39:504 'HostUpdateDepotManager' 2448 WARN]  [vibDownloaderImpl, 440] Failed to download 1 VIBs:

https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib,

[2015-05-06 16:17:39:504 'HostUpdateDepotManager' 2448 ERROR]  [patchDepotManager, 466] Failed to download the vibs: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vib20/esx-base/VMware_bootbank_esx-base_5.5.0-2.62.2702864.vib

[2015-05-06 16:17:39:504 'HostUpdateDepotManager' 2448 ERROR]  [installController, 349] Install on host: <HOST FQDN REMOVED>(Entity: host-16) failed. Error: Failed to download Vibs

[2015-05-06 16:17:39:548 'SingleHostRemediateTask.SingleHostRemediateTask{29}' 2448 ERROR]  [singleHostRemediateTask, 492] Remediation error: Failed to download Vibs

[2015-05-06 16:17:39:571 'VciTaskBase.VciClusterJobDispatcherTask{25}' 2448 INFO]  [vciClusterJobSchedulerTask, 613] Remediation failed due to non mmode failure

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Update Manager - Image Profile Unknown

May 13, 2015, 6:58 am
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Hi all,

 

I recently tried up patch my ESXi 5.1 with the latest patches using Update Manager.  Everything was working well until one of my hosts fails with the updates and I cant patch it.  I noticed that the Image Profile is now at "<Unknown - no profile defined>

 

How can I correct this?  I patched 10 other hosts in this cluster and this one does not want to be patched.

 

What can I do?

 

Any help will be appreciated.

 

Thanks,

 

Mike

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VUM6 fails to update ESXi 5.5 host to 6.0.

May 16, 2015, 12:07 pm
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Host is Dell PE R610 with all peripherals on the HCL.

 

Any ideas? VUM throws a generic error.

 

VUM was upgraded from 5.5 to 6.0 after vCenter was. Would like to get hosts done this weekend.

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VUM for vSphere 6 questions and best practise....

May 27, 2015, 2:46 am
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Hi All


Question on VUM for vSphere 6.


Our environment is


Windows Server 2008 R2 with vCentre 5.0 using SQL 2008 Standard - Live Server (configured with all hosts) with VUM install, VUM on a seperate DB

Windows Server 2012 R2 with vCentre 6.0 using SQL 2012 Standard - Will become new server soon (no hosts currently added)


As a department we made the decision to go to vSphere 6. Currently I have setup a new VM and the vCentre part of it is installed alongside SQL Server 2012 Standard. I have opted to install vCentre with the Embedded platform services controller. As we are only a small to medium size organisation I was wondering if there is a better way around this? We have 5 hosts and approx 150 VMs and unlikely to grow this as our hosts have plenty of resource both in terms of CPU and memory and have been recently commissioned.


 

I have now got up to the Update manager component but have a few questions regarding VUM for vSphere 6.


 

Am I right in saying we now need 2 separate servers to administer VUM? One has the Update Manager Server role and the other needs to just have the download service? Both services cannot sit on the same server?


For VUM can I also use a separate DB on the existing SQL 2012 standard server rather than an embedded SQL express DB. This is the setup I had when we had 4.0 and 5.0 and it worked well.

 

How are others using VUM with the non appliance version of vCentre?

 

Thanks

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Update Manager - Error connecting to VMware vCenter Update Manager - Database temporarily unavailable or has network problems.

June 1, 2009, 1:51 pm
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I have uninstalled and reinstalled, I've triple checked that I can log on to the VCenter server using the Update Manager account that is DB Owner on the Update Manager database. I can connect to SQL using the ODBC SQL 2008 native client under that same account. But we get the same error from multiple machines when we install and run the VCenter plugin.

 

Any Ideas?

 

 

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VMware vSphere Update Manager notification alert: (critical): 1(1)

June 10, 2015, 12:19 am
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How can I disable this alert?

VMware vSphere Update Manager notification alert: (critical): 1(1)


The number of notifications downloaded:

Critical/Total notifications: 1/1

 

ID: ESXi550-201505101-BN

Impact: Critical

Release date: 2015-05-05

Summary: VMware advises not to upgrade to ESX 5.5 Patch Release ESXi550-201504002 released on 4/30/2015.   Refer to KB#2116370 for details.

Description: VMware advises not to upgrade to ESX 5.5 Patch Release ESXi550-201504002 released on 4/30/2015.   Refer to KB#2116370 for details.

 

When I clear this alarm in vcenter, it will appear again after restarting update manager service.

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How to work with UPM

June 11, 2015, 3:07 am
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I would need assistance in configuring userdefined taskschedules for downloading latest pathes and bug fixes using UPM. Kindly share the best work design procedure would be really appreciated.

 

Thanks in Advace!!

 

 

 

Best Regards,

Swamy Naveen,

+91-9985549073

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Forcing down a VA that won't shutdown on Maintenance Mode for Host update...

June 16, 2015, 4:24 am
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Morning All,

 

This has been bugging me for some time, and the time has come to ask for assistance... Common scenario. Lots of ESX 5.5 hosts to update automagically. vCenter Update Manager is installed. I run 2 pinned virtual appliances on each host for platform applications, let's call them A and B, and each VA requires to remain pinned to the host. When I put a host into maintenance mode, the 'other' virtual machines on each host migrate off, leaving these 2 VA's. VA 'A' that requires to go down last is waiting for VA 'B' to go down, but 'B' doesn't go down. VA 'A' WILL shut down when it see's it's the last entity on the host, but because 'B' won't shut down, it's left in a state of limbo. It's a missing feature in the product and a product enhancement request is in place but...

 

The fact that VA 'B' won't shut down means I'm unable to automate this process, usually it would be a case of setting VCUM in motion and letting it do it's thing across the hosts, but this niggle is causing a major issue in this process.

 

Is there any way, via perhaps CLI, that this requirement can be included in the update process? Something sent to VA 'B' on each host as VCUM moves across the hosts to shut it down, instead of having make this whole update process manual?

 

I'm struggling to visualise what this might look like, whether the whole process becomes a CLI script or if it can be added/injected in some manner to the process.

 

If I've failed to explain the situation properly, feel free to ask, but I'm banging my head against the wall on this. Any guidance appreciated.

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Errors after change vmwareadm password

June 16, 2015, 1:12 pm
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Hello guys, I´ve a noobie question.

For some reason someone changed the password of my vmwareadm (used only on vcenter, I think...) and I cannot rollback it because I really don´t remember the last password, so, after that now I´m having some troubles like

 

trying to use webclient

1 )  ErrorMessageCouldNotConnect

 

2) when I try to configure some virtual machine, there´s an erro:
integrity.fault.NoVcConnection.summary

 

Do you know what to do to try to resolve it ? I don´t know where I have to start to check.

 

Thanks

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Installing VUM on Production vCenter Server

June 18, 2015, 7:56 am
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Hello,

 

The person who set up vCenter prior to me taking it over, never installed VUM. I am wanting to install it to ensure my esxi hosts are patched and up to date, but was wanting to know if there was any danger in installing it on the vCenter server when it is already in production?

 

Thanks.

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Vendor specific patches

July 2, 2015, 11:50 am
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We just implemented a Cisco UCS blade system. I have a question about patching them with update Manager.

All our other hosts are HP. I download updates from their depot which automatically get put in the Non Critical Patches baseline.

Will Update manager apply vendor specific patches to any host regardless of the actual vendor?

Do I need to put these into a separate baseline and remove them from the Non Critical Host Patches baseline?

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There are conflicts from the patches

August 8, 2015, 11:30 pm
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I get this err for 5.1 patches

 

There are conflicts from the patches ESXi510-201304103-SG, ESXi510-Up

date01, ESXi510-Update02, ESXi510-Update03 selected for staging or remediation.

Check the events for conflict details and possible resolution.

 

 

Anyone has any clue on this ?

 

Thanks

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Configure update manager 5.5 to use a different version of MSXML for security reasons

August 10, 2015, 11:14 am
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Versions:

vCenter 5.5

Update Manager 5.5

Esxi 5.5

 

Hello.  It looks like update manager 5.5 uses C:\Windows\SysWOW64\msxml4.dll which is flagged as a critical vulnerability.  We need to remediate to the most recent version.  Updating the dll is no problem but what do I need to do to get Update Manager to look at the newly deployed MSXML dll?

 

Thanks in advance for any info you can provide,

Jamey

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UMDS Shared Repository with IIS Virtual Directory

August 17, 2015, 4:35 am
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Hi All,

 

I have a question regarding UMDS

 

I have a network which is not connected to the network and has a high number of virtual centers running on it.

 

I'm going to build a server with IIS, create a Virtual Directory website and have all my VUMs connect to the virtual directory as a shared repository.

 

I will be exporting the patches from a UMDS server that IS connected to the internet & dumping them on the IIS Servers Virtual Directory using physical media.

 

My question is, even though my IIS server won't have internet access and I won't be downloading pacthes from it, will I still need UMDS installed on the IIS Server for it to function as my Shared Repository Source?

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VUM not showing up in Web/C# Client

August 27, 2015, 7:18 am
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I have a test environment in which I recently installed VUM 6.0, as well as VCenter 6.  VUM is not showing up in either client, and I'm at a loss a to how to fix it at this point.  The plug in is showing as registered in the web client. 

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Installing Update manager with VCenter Server appliance...

September 8, 2015, 5:47 am
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Hi,

 

How do I install UM so it works with the VCenter Server Appliance?  I haven't found any details for this.  Using Essentials Plus 6.0 bundle...

 

regards

 

Tor

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Password with or without special characters...?

September 11, 2015, 5:15 am
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Hi,

 

Environment: VSphere ESXi 6.0 recently updated.

 

I have just moved to the VCenter Server Appliance (from windows based VCenter server).  The v6 VCenter Server Appliance version required me to use server password WITH special characters.

 

Now I wanted to install the VUM Server in a regular Win2012R2 server and the installation ofMS SQL Server 2012 empedded completed successfully.  Then I was required to enter the vcenter server name and login creds.  I entered it, using the password with the required special characters.  Bummer.  Immediately after clicking 'Next' the error 'Setup failed with an unknown error.  vCenter server credentials could not be validated.'  The log displays error 199.

 

After some googling I find that this error is caused by using special characters in the vcenter server password.  I tried to proceed by omitting the special character in the password.  Then it displayed an expected  'invalid username or password' dialog.

 

So I cannot install the vcenter server appliance WITHOUT using special characters in the password, AND the update manager server cannot be connected to a vcenter server WITH special characters in the password.  Mission impossible unless you have a clever workaround..?

 

Thanks for help on this issue.

 

Tor

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